Lost Ticket

A "lost" ticket (deleted email, changed phone, missing PDF) is not the same as a "compromised" ticket (someone else has the QR code).

For a simple loss of access, TikèFasil recovers/redelivers access to the SAME valid credential — it does not automatically generate a new code.

If there's reason to believe the QR code is in unauthorized possession, that requires a controlled reissue process (verification + invalidating the old code + issuing a new one) — contact TikèFasil Support for that.